Analysing your subscription churn rate in GoCardless
February 10th, 2020Following on from the new Average Revenue Per Account or ARPA we launched last week, this week we have added another new chart to the Analytics pages which tracks your churn rate. Your churn rate is the percentage of your customers that leave your service over a given time period and it is absolutely critical to the health of your business.
Tracking your ARPA (Average Revenue Per Account) in GoCardless
January 17th, 2020We've just added a new chart to the Analytics pages which tracks your Average Revenue Per Account or ARPA. ARPU is the average amount of monthly revenue that you receive per user and it is one of the most important revenue metrics for subscription businesses and SaaS subscription businesses in particular.
Breaking down Payouts into Plan and Plan Group
December 11th, 2019What if your business operates out of multiple premises or your customers can subscribe to different plans such as a Gym plan or a Golf club plan? In this scenario, how do you know which parts of a GoCardless payout come from each premise or each plan? This is now made easy with our new feature which allows you to group individual payout items in a payout by Plan or Plan Group.
GoDashboard vs ChartMogul - a comparison of analytics software for GoCardless
August 29th, 2019GoDashboard and ChartMogul are the two subscription analytics platforms that are currently available that will integrate directly with GoCardless to provide your business with the metrics, charts and analytics that your business needs. We’ve reviewed and broken down the benefits of each of these two analytics platforms to help you evaluate which one best meets your requirements.
How do payment timings and notifications work on GoCardless?
August 15th, 2019One of the most common questions from our customers is about how payment timings work with their GoCardless integration. In this blog entry, we’re going to answer some of the most common questions in relation to payment timings and automated notifications sent by GoCardless.